This position is responsible for expeditiously coordinating intake referrals to designated subcontractors and staff.
This will be accomplished through the following:
- Gather information supplied by referral agencies, assign incoming referral based on program protocol. Proceed to contact the designated subcontractor and/or designated staff and communicate and transmit referral information.
- Serve as a liaison between referring agencies (DSS), SAFY, and subcontractors to verify meeting arrangements and logistics of referrals.
- Document referral outcomes, complete referral/intake electronic systems and follow up with subcontractor to ensure required documentation is received.
- Where appropriate, work to overcome potential barriers which may delay service delivery.
- Oversee accuracy of vacancy slots for each subcontractor and communicate with Regional Director back-up plans for incoming referrals to ensure all referrals are accepted and served in a timely manner.
- Proactively seek methods that will ensure the intake process is running as accurately and effectively as possible.
- Bachelor's degree in the field of social work, counseling, psychology, sociology, child & family studies, or other approved related field of human services
- Two or more years of demonstrated experience in child welfare, and demonstrated training in evidence based practices
- Strong attention to detail and accuracy
- Knowledge and understanding of designated authorization forms and protocols
- Ability to understand outcome indicators
- Demonstrate excellent communication skills (oral and written)
- Strong skills implementing case plans and case management
- Strong organizational skills to prioritize workload
- Operate a computer with Microsoft Office, other software, agency databases and ELearning systems
- Culturally competent and experience working with diverse populations
Location South Carolina - Greenville
About the Organization
Specialized Alternatives for Families and Youth (SAFY) is a leading national nonprofit organization headquartered in Ohio providing a full continuum of services for youth in the child welfare and juvenile justice systems. Founded in 1984, SAFY's programs are nationally-recognized in 30 offices across nine states including Ohio, Indiana, Kentucky, South Carolina, Alabama, Oklahoma, Texas, Colorado and Nevada.
SAFY offers a broad range of programming from early intervention and prevention, home-based or community-based interventions, out-of-home placements, reunification and aftercare services for more than 4,300 difficult-to-place dependent children and children at risk. SAFY's comprehensive services include treatment foster care, adoption, emergency and runaway services, mental health services, in-home services, independent living, developmental disability services, juvenile offender programs, aftercare, special medical services and teen parent programs.