Patient Care Technician (PCT) Trainee – St. Francis DowntownThe Patient Care Tech Trainee provides direct patient care under the guidance and oversight of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of Bon Secours Mercy Health. The Patient Care Tech Trainee program is a temporary nurse aid training program that enhances working clinical experience.Essential Functions:Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.Acts as liaison between patient and nurse to report changes and/or concerns.Provides high-level customer service to all patients, patient's family, visitors, and employees.Provides accurate, precise, timely documentation when applicable for patient care.Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.Performs delegated tasks with oversight to gain training on competency aligning with education.Licensure/Certification:Basic Life Support (BLS) – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care)Experience:Recent experience in a healthcare environment, with a preference for the setting in which they are applying (preferred, not required)Skills & Abilities:Possesses problem-solving skills with excellent communication and interpersonal skillsEngage with staff and patients in a professional mannerAbility to be proactive in a rapidly changing environmentKnowledge of patient and healthcare safety standards, regulations and infection preventionUse of clinical technologyAccountability for completion of assigned tasks and escalation of concerns as necessaryAs a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.What we offer:Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education supportBenefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status.