Job Details

Emergency Medical Dispatcher

  2026-10-27     County Emergency Communications     Greenville,SC  
Description:

Emergency Medical Dispatcher Opportunities in MauldinEmergency Medical Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources.Depending on training, certification, and assignment, dispatchers may also provide approved instructions before responders arrive. These instructions must follow the employer's medical dispatch protocols and oversight requirements.Position DetailsDuty Location: {airport_name}, Mauldin, SCEmployer: The hiring EMS provider or communications agency identified in the official vacancyPay: {salary_min}-{salary_max} per yearSchedule: {work_schedule}Appointment Type: {appointment_type}Who May Apply: {who_may_apply}Application Deadline: {closing_date}Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.What You May DoReceive calls involving illness, injury, and other medical emergenciesConfirm the patient's location, callback number, and access detailsAsk approved questions about the patient's conditionDetermine response priority through the authorized medical dispatch systemDispatch or coordinate ambulance resources when included in the assignmentProvide protocol-based instructions within current qualificationsRelay patient information and scene hazards to responding personnelDocument call processing and participate in quality-review activitiesExperience and Education RequirementsA high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.General Conditions of EmploymentMeet the employer's age and employment eligibility requirementsComplete required background screening and employment assessmentsPass additional evaluations when specified by the hiring agencyObtain and maintain required medical dispatch and CPR certificationsFollow approved protocols, medical oversight, and quality-assurance proceduresProtect confidential patient and incident informationWork Environment and Physical RequirementsThis role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.Benefitsinsurance coverageretirement benefitspaid leaveemployee-assistance servicescontinuing educationCertification support, shift premiums, and other benefits depend on the organization and appointment terms#J-18808-Ljbffr


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