Job Details

Program Support Assistant

Major duties include but are not limited to:

• The incumbent performs work involving the collection, compilation, and/or tracking of data and statistical information in support of an organization's program operation.
• Generates and reviews documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate.
• Performs and completes special research projects related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of the organization.
• The incumbent is specifically involved in projects, such as, Chart Audit Process, Performance Improvement Projects (for local HBPC and VISN HBPC collaborative projects), Infection Surveillance and Patient Satisfaction Surveys.
• Refers to and coordinates with other VAMC programs when appropriate serves as HBPC's Service Level Representative to Patient Advocate office.
• Performs other related duties as assigned.

Work Schedule: Monday through Friday, 8:00am - 4:30pm Telework: Not available Virtual: This is not a virtual position Position Description/PD#: Program Support Asst (OA) PD01051A