Job Details

Job Responsibilities

Review and analyze requests for Informal Conferences, verifying that the requests are in compliance with the Rules and Regulations.

Schedule informal conferences to create and manage dockets.

Process settlements and update award information within the case management system.

Generate Commission fines and apply payments within case management system.

Answer incoming calls. Research and respond to inquiries from the public, staff, claimants, attorneys, and provide claim file status.

Process Letter of representation

Process requests for copies and payments for copy service

Alternate to the Mail room clerk and receptionist

Minimum and Additional Requirements

High School Graduate/ GED and related experience OR equivalent workers' compensation experience in lieu of or in conjunction with education requirements.

Ability to learn and apply rules and regulations.

Ability to multitask effectively and prioritize tasks to meet deadlines.

Ability to communicate effectively and professionally to internal staff and external stakeholders.

Ability to maintain attention to detail in a high-volume working environment.

PowerPoint

Preferred Qualifications

Bachelor's Degree and/or related workers' compensation experience.

Additional Comments

Position may require overnight travel.

Position may require employees to work overtime.

Benefits

Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.