Job Details

Host/Hostess Position at AC Hotel by Marriott Greenville Downtown

The Press Room at the AC Hotel by Marriott Greenville Downtown is seeking Hosts/Hostesses. The purpose of the Host/Hostess is to greet guests with warm hospitality and ensure smooth operation, so the guests receive a high level of service from all restaurant associates.

Essential Job Functions

• Display friendly attitude greeting and seating guests. Seat and present guest with clean menus. Seat all stations equitably assuring equal distribution of parties.
• Keep reception area clean and neat.
• Know locations of all outlets and services.
• Answer phone properly and promptly giving name of restaurant and identifying self.
• Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
• Assist guests in finding rooms, conference rooms, meeting rooms and banquets when necessary.
• Know what is happening on property in order to assist guests as needed.
• Assure smooth transition at shift change remaining on duty until relief is present.
• Collect and inspect all menus, discarding all worn ones and then replacing them.
• Strong menu knowledge about the offerings in the restaurant(s).
• Keep Reservation Book up to date and accurate at all times
• Responsible for the use of a bank when needed.
• Be flexible, reliable and available for scheduling due to business demands.
• Assist with bussing tables, pouring water and resetting tables as needed
• Assist managers as necessary with light administrative responsibilities.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.