Job Details

Job Responsibilities

Under management of the WIC Administrative Services Coordinator, provides administrative support for the WIC program. May also be required to perform other specialized clerical duties in other areas of the health department. Duties include direct contact with public and staff of the Agency. Requires independent judgment in the application of office procedures and Federal, State and local regulations and policies.

Provides patient services: Greets patients promptly, professionally, and courteously. Obtains appropriate information and screens for eligibility following program guidelines, Federal, State, and local policies and procedures. Provides appropriate and accurate information needed by patients for participation in the WIC Program according to Federal, State, and local guidelines, policies, and procedures. Completely utilizes all components of WIC computer program and follows system security protocols. Maintains complete confidentiality and displays cultural competence at all times.

Issues benefits per program policies and procedures. Completes and maintains daily and monthly WIC reports. Completes Voter Registration Declination Forms according to program guidelines. Assists in maintaining the formula logbook to ensure all formula is accounted.

Maintains and processes patient records according to policies and procedures. Follow documentation process in the event that the WIC Management Information System is not functional.

Performs a variety of assigned duties including but not limited to: Mailing participant notifications, schedules participants for appointments and ensures clinic site is adequately supplied with necessary forms/supplies. Assists with telephone and front desk coverage as needed.

Provides overall support for health department activities on site and in community. Attends staff conferences and in-services as assigned.

Participates in disaster preparedness activities during hazardous weather or declaration of emergency. During such time, the incumbent is designated as an essential employee and subject to duty and/or call on a 24-hour basis.

Other duties as assigned.

Minimum and Additional Requirements

State Minimum Requirements: A high school diploma. Related clerical experience may be substituted for a high school diploma. Agency Additional Requirements: At least two (2) years' experience in responsible office setting or an associate degree in secretarial science or related field and one (1) year experience in a responsible office setting. Ability to travel within and outside of the Pee Dee service area for training or work purposes using the state car or your personal vehicle. Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer or their designee. Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Preferred Qualifications

Bilingual in Spanish and English.

Additional Comments

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD : If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package for Temporary Grant positions that includes: 15 days Annual (Vacation) Leave per year, 15 days Sick Leave per year, 13 Paid Holidays, Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. S.C. Deferred Compensation Program available (S.C. Deferred Compensation), Retirement benefit choices * State Retirement Plan ( SCRS ), State Optional Retirement Program ( State ORP )

* Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.