Job Details

Team Leader

We are looking for leaders who enjoy working in a professional & fast-paced hospitality environment, while maintaining our focus on speed of service, food safety and food quality. We offer Sundays off and we close at 10PM the other 6 days! The Team Leader will assist in shift organization, training, monitoring, and coaching/leading team members to ensure our guests receive a safe and delicious product every time they visit our restaurant.

Responsibilities Include:

• Works alongside team members; SERVES the team alongside other leaders (Servant Leadership Model)
• Promotes teamwork throughout the restaurant (Coach, Correct, and Cheer!)
• Trains team following proper Chick-fil-A procedures
• Promotes a positive & professional work environment
• Ability to lead others and provide constructive feedback regarding performance
• Works with other leaders to get exceptional results/scores for quality and food safety
• Collaborates across the team to ensure all responsibilities are completed for each shift
• Ensures work stations are clean and sanitized
• Helps promote effective cost controls across the business

Compensation Package:

Advertised compensation is inclusive of -

• hourly wage
• 401K contribution (5% employer-paid contribution, no personal contribution required)
• employer-subsidized healthcare plan (includes medical, dental and vision)
• meals on shift

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.