In this challenging role, you will be supporting the AXS - Auxiliary Svcs department at Greenville Technical College. Duties may include any or all of the following.
Serve as the first point of contact for customers seeking assistance with campus ID cards and parking permits, both in person and via phone or email. Process parking permits, permits renewals, temporary permits, and decal replacements. Explain parking regulations, permit eligibility, enforcement policies, and citation appeal processes clearly and professionally. Respond to general inquiries and resolve routine issues related to ID access, parking availability, and account status
Assist with basic troubleshooting of card access or permit issues and refer complex problems to appropriate staff. Support peak service periods, such as registration and semester start, by managing high customer volumes efficiently. Assist with other departmental administrative tasks as assigned.
Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team!
Minimum qualifications: A high school diploma. Related clerical experience may be substituted for a high school diploma.
Preferred qualifications: Experience in a higher education, parking services, or ID services environment. Familiarity with database systems, point-of-sale systems, or access control software. Experience handling confidential or sensitive information. Bilingual skills.
Greenville Technical College is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V)
It is the policy of Greenville Technical College, in accordance with applicable laws, to recruit, hire, train, and promote people throughout all college levels, without regard to race, color, religion, sex, age, disability, sexual orientation, or national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.
*Greenville Technical College is a tobacco-free institution*