Job Details

Senior Manager, Compliance Business Oversight

Work Location: Charlotte, North Carolina, United States of America

Hours: 40

Pay Details: $115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business: Compliance

Job Description:

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization.

The US Compliance Senior Transformation Manager supports the overall coordination of US regulatory remediation including oversight over all workstreams and responsibility for related reporting. The Manager supports the head of US Compliance Transformation in leading the strategy and long-term enablement and capabilities planning for US Compliance by anticipating emerging issues and translating business and organizational challenges into sustainable strategies to continue to meet regulatory expectations and be appropriately aligned with industry practices of peer institutions. As part of this, the Manager focuses on tracking, monitoring, and challenging other Second Line of Defense teams in their work to meet deliverables commitments.

Supports the Transformation program head in tracking and assessing both short-term tactical and longer-term strategic initiatives to continuously improve Compliance remediation, enablement and capabilities

Leads and supports, in collaboration with the Head, US Compliance Transformation other Compliance leaders, opportunities to align strategic planning, enablement, and productivity initiatives across the Compliance ecosystem.

Drives Compliance accountabilities for the Compliance remediations for both regulatory commitments and commitments arising from Compliance's program self-assessment.

Leads fostering innovation and change ready culture within Compliance

Will not directly manage a team but will support the management of a team of Compliance professionals

Job Profile Summary

The Senior Manager, Compliance Business Oversight manages and leads a team of Compliance professionals and is responsible to develop and maintain all aspects of Compliance programs for TD businesses/functions and legal entities as assigned.

Depth & Scope:

• Provides people management leadership by hiring the appropriate and qualified talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees and leads a highly complex and diverse Compliance function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Maintains highly specialized expertise and in-depth knowledge to manage Compliance programs for multiple, significant complex businesses, functional areas and/or global business lines
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the Compliance area while aligning to the enterprise best practices
• Position typically deals with senior/executive management
• Key contact for business management, regulators and external/internal auditors, dealing with a broad range of issues including non-routine information
• Focuses on longer-range planning for functional area (e.g. 12 months or greater)
• May manage and prioritize multiple projects at a given time
• Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate

Education & Experience:

• Undergraduate degree or equivalent work experience
• 10+ years of experience

Desired Skills & Experience:

• CRCM or equivalent a plus
• Strong skills in compliance regulations, strategies and risk management; possesses and demonstrates expertise in the advisory, policy, change management, project management and operations
• Highly skilled in using computer applications including MS Office, with a focus on PowerPoint
• Highest personal and professional integrity and standards to advance TD's vision and protect the brand
• Strategic thinker: has excellent judgment, achieves the right risk/reward balance
• Delivers on objectives, focuses on what matters and can work across silos to build effective working relationships
• Transparent communicator and respected TD representative, both internally and externally
• Clear, concise communicator with superior written communication skills

Customer Accountabilities:

• Leads, coaches and manages a high performing team on delivery of Compliance programs
• Determines and decides policy and/or action based on internal and external industry developments for Compliance Programs
• Proactively reviews and advises the business of new and changed Compliance regulatory and/or policy changes
• Contributes to the development and implementation of Compliance programs related to all aspects of Compliance laws
• Works with executive team, senior business unit management/partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory compliance requirements
• Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and addresses business regulatory requirements and issues
• Reviews and/or contributes on the development and presentation of analysis and insights back to executive leaders/business partners to drive strategic improvements and address regulatory requirements and issues
• Engages with business partners and business leaders to determine and implement Compliance strategies and directs the compliance culture
• Provides insight, guidance, and recommendation on Compliance subject matter, regulatory and industry issues and acts as a specialized resource to other departments based on subject matter expertise
• Provides explanation and/or resolution for business/Compliance management based findings
• Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
• Manages day to day operations of the department and participates in enterprise wide projects
• Advises on day-to-day Compliance matters affecting the business including, but not limited to, customer identification and due diligence, enhanced due diligence, training and compliance testing
• Delivers relevant subject matter expertise and Compliance advice to business management
• Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis

Shareholder Accountabilities:

• Actively assists in developing and overseeing implementation of business line policies and Compliance procedures, policies, and standards
• Works closely with leaders to develop and operationalize the business plan and deliver on Compliance programs across the enterprise
• Plans and executes on strategic activities, reviews and communicates results, and adjusts priorities accordingly
• Proactively identifies key business opportunities, researches and recommends enhancements/modifications, develops strategies to achieve recommendations and works closely with team to execute and implement
• Understands TDBG issues/parameters and guides others to protect the reputation and interest of TD by adhering to operating standards and processes related to Compliance
• Coordinates and supports team and business Compliance related activities as necessary
• Partners with the governance & assurance function to develop various training and awareness programs
• Provides oversight on enterprise wide annual risk assessment process as required
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Oversees that employees are building and enhancing their knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance
• Sets targets/objectives for the team, and delivers results