Job Details

Kforce is partnering with a well-established, global manufacturing organization to identify a Customer Service Representative to join their team in Simpsonville, SC. This is a great opportunity to join a stable, growth-oriented company known for strong employee retention and a collaborative culture.Essential Functions:* Serve as the primary point of contact for customers, managing orders, inquiries, and issue resolution* Coordinate closely with internal teams including sales, operations, and logistics* Process orders, track shipments, and ensure timely delivery* Maintain accurate customer records and documentation* Support continuous improvement efforts in customer experience and processes* 2+ years of customer service experience, ideally in a manufacturing or distribution environment* Strong communication and problem-solving skills* Experience working with ERP systems and Microsoft Office* Detail-oriented with the ability to manage multiple priorities