Job Details

Shipping Supervisor

Role: Shipping Supervisor

Reports To: Warehouse Manager

Job Summary: The Shipping Dock Supervisor/Dispatcher will organize and oversee a team of employees during a specified shift, ensure that products are properly loaded and unloaded, and direct company truck drivers for deliveries.

Duties and Responsibilities

• Build daily shipping manifest for each driver by communicating with various sales teams
• Ensure all deliveries are made accurately and on time
• Effectively navigate all computer software
• Assist Warehouse Manager in ensuring trucks are serviced and well maintained
• Ensure all ship tickets are being turned in daily to Accounts Payable
• Identify shipping issues and propose potential solutions
• Trains, and assigns shift employees and truck drivers.
• Oversees the daily workflow, schedules, and assignments of the shipping department.
• Conducts performance evaluations that are timely and constructive.
• Assists human resources with implementation and execution of random substance abuse screening, as required by law and company policy.
• Handles discipline and assists termination of employees in accordance with company policy.
• Teaches and implements safe lifting and loading techniques and regularly evaluates employees compliance.

Requirements

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Basic understanding of truck freight rates.
• Strong understanding of applicable Occupational Safety and Health Administration requirements and other related safety policies and best practices.

Physical Requirements:

• Prolonged periods standing and up to four hours per shift sitting and working on a computer.
• Must be able to lift up to 100 pounds.
• Must be able to traverse facility on unforgiving surfaces.
• Must be able to work in hot and cold climates and in an environment with many noises and odors.
• Must be able to stand and work for prolonged hours of the day
• Must be able to lift and carry 40 pounds at a time
• Must be able to safely navigate throughout the warehouse, counter, showroom, and inside sales areas