Job Details

Technical & Sales Assistant

Summary: This role is ideal for a hands-on, detail-oriented professional interested in combining warehouse operations, customer coordination, and technical support. As a Technical & Sales Assistant, you will support logistics, inventory, product preparation, and customer-facing coordination while gaining exposure to technical troubleshooting and demonstrations. This position offers a strong growth path into advanced software and technical support responsibilities.

What You'll Do:

• Assist with technical kit preparation, packing, shipping, and logistics coordination.
• Perform product testing and verification before shipment.
• Maintain organized inventory and support stock tracking efforts.
• Coordinate customer meetings, demonstrations, and product discussions.
• Support sales and technical teams with documentation and database updates.
• Utilize Monday.com and CRM/database systems to track activities and customer information.
• Expand into software troubleshooting, training support, and customer demonstrations as product knowledge grows.

Experience You'll Need:

• Mechanical aptitude and comfort working with tools and equipment.
• Strong organizational and communication skills.
• Basic computer proficiency and experience with CRM/database systems.
• Ability to lift 50+ lbs and work in a warehouse/shop environment.
• Strong customer interaction and problem-solving skills.
• Willingness to travel as needed.