Job Details

As a Sales Support Specialist at TD SYNNEX, you will play a crucial role in our sales team, ensuring that our customers receive exceptional service and support. This position is perfect for individuals who thrive in a fast-paced environment and are passionate about building relationships. You will manage inbound and outbound communications, assist with order processing, and contribute to our overall sales goals while fostering a positive customer experience.Sales Management : Handle inbound and outbound sales calls and emails to provide quotes and process orders for products and services, ensuring that daily and quarterly sales targets are met.Order Processing : Accurately enter orders and track their status, maintaining clear communication with customers throughout the process.Customer Satisfaction : Understand the importance of customer satisfaction and actively contribute to enhancing the customer experience from relationship development to issue resolution.Answer customer inquiries regarding pricing, product availability, and shipping or service issues related to orders.Training Participation : Attend TD SYNNEX and vendor partner training sessions as assigned to enhance your skills and knowledge.Engagement Activities : Participate in vendor and customer engagement activities outside of standard work hours, embracing the total account ownership concept.Professional Representation : Represent TD SYNNEX professionally in all interactions with business partners and customers.Relationship Building : Ability to build solid, effective working relationships with colleagues and customers.Customer Service : Basic proficiency in relevant computer applications, including spreadsheets, word processors, and databases.Clerical Skills : Basic clerical and data entry skills.Hours : Occasional non-standard hours or overtime may be required based on business needs.Professional office environment that fosters collaboration and innovation.Associate degree or high school diploma/GED with at least 1 year of relevant experience.

Sales Experience : Current affiliation within a sales organization is preferred.Bachelor's Degree in a business or IT discipline is preferred.Proficient in Microsoft Office Suite.At TD SYNNEX, we value diversity and inclusion, and we encourage candidates from all backgrounds to apply. Customer Satisfaction, Negotiation, Order Management, Price Quotes, Problem Resolution, Relationship Building, Technical skillsThese principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.