TD Bank - - Responsibilities: Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently; Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy; Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary; Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately; Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions