Job Details

Provides advanced technical support for IT systems and ensures the smooth operation of technology infrastructure. Essential Functions. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Installs and configures Information Technology Services (ITS) hardware solutions and software applications for the enterprise utilizing approved deployment tools and methods. Troubleshoots and resolves complex challenges related to ITS hardware and software. Clinical and Business Systems Analyst for applications issue resolution as required including during emergency situations. Performs hardware and software updates to ITS solutions including mobile devices. Creates and maintains standards documentation related to hardware and software solutions including mobile devices. Provides training and support to end-users on the use of IT systems and software. Conducts regular audits of IT equipment and...Support Engineer, Technical Support, Technical, Engineer, Support, IT, Healthcare