Job Details

Responsible for monitoring and/or resolution of high dollar, high profile, escalated accounts. Ensures timely and accurate posting, adjustments, correspondence, and/or denials. Ensures complete, accurate, and compliant processes resulting in optimal collection and customer service performance for the organization. Supports various special projects ensuring billing, AR, and denial prevention are optimal. Essential Functions. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Monitors, research and/or resolves high dollar, high profile, and problem accounts, providing necessary information to various internal revenue cycle departments, clinical and corporate departments, and patients for resolution of account inquiries. Monitors, reviews and provides analysis of all assigned work queues, dashboards and watch lists, payer communications and analysis, identifying trends and working with ...Financial, Patient, Analyst, Remote, Customer Service, High School, Technology, Healthcare