Job Details

About Forge Truck Centers

Forge Truck Centers is a leading provider of high-quality Class 8 trucks, vocational vehicles, and specialized trailers, serving businesses nationwide. With a focus on reliability, performance, and customer partnership, Forge helps companies across industries keep their operations moving with dependable equipment and expert support.

Position Overview

Forge Truck Centers is seeking a Heavy Truck Diesel Technician to lead day-to-day shop operations and drive performance across our service team.

This role is designed for a hands-on leader who thrives in a high-volume environment – someone who can manage technicians, optimize workflow, enforce standards, and deliver consistent results. You will play a critical role in setting the pace of the shop while partnering closely with the Branch Manager to maximize productivity, quality, and throughput.

Key Responsibilities

Hands-On Mechanical Responsibilities

• Perform advanced diagnostics (computer-based systems provided)
• Work on electrical systems, wiring, and emissions systems
• Repair driveline components, suspension, transmissions, and rear ends
• Experience with Mack engines and Mack diagnostic software preferred
• Step in on complex or high-risk repairs to ensure quality and efficiency

Safety & Quality Control

• Enforce all safety protocols, PPE requirements, and compliance standards
• Ensure tools, equipment, and work areas meet operational standards
• Inspect work in progress and completed repairs for accuracy and quality
• Identify and eliminate repeat issues through corrective action and coaching

Workflow & Efficiency Management

• Drive bay utilization and technician efficiency
• Reduce downtime and eliminate bottlenecks
• Prioritize jobs to meet customer deadlines and commitments
• Balance workload to maximize throughput without sacrificing quality

Communication & Accountability

• Partner with Branch Manager on daily priorities and execution
• Provide updates on shop performance, challenges, and operational needs
• Document performance issues, safety incidents, and corrective actions

Qualifications

• High School Diploma or GED required
• 7+ years of heavy-duty diesel repair experience
• Proven ability to manage technicians and shop workflow
• Experience with Cummins, Mack and Paccar engines required
• Strong diagnostic, troubleshooting, and decision-making skills
• Direct and effective communication style
• High level of accountability and operational discipline
• Must provide own hand tools

Compensation & Benefits

• $35.00 – $40.00 per hour (DOE)
• 50 hours/week expected
• Health Insurance
• Dental & Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match