Job Details

Position Summary

The Employee Services Representative is responsible for managing and facilitating the final stages of the recruiting and hiring process, with a primary focus on onboarding. This role ensures that new hires and rehires are efficiently integrated into the organization through the coordination and completion of onboarding documentation, compliance requirements, and communication with candidates and clients.

The Employee Services Representative works closely with internal teams, clients, and candidates to ensure a smooth onboarding experience while maintaining compliance with federal, state, and company policies and procedures.

Essential Duties And Responsibilities

The essential functions include, but are not limited to, the following:

• Prepare onboarding paperwork and related materials for new hires and rehires.
• Communicate with candidates to guide them through onboarding requirements and document completion.
• Maintain and organize onboarding documentation and employee records in accordance with company procedures.
• Ensure compliance with federal, state, and company onboarding policies, standards, and regulatory requirements.
• Draft and distribute communications to clients and candidates outlining onboarding steps, requirements, and status updates.
• Process onboarding documentation, including employment applications, tax forms, Form I-9 documentation, and client-specific paperwork.
• Schedule and coordinate drug screenings when required.
• Initiate and process background screenings in accordance with company and client requirements.
• Complete E-Verify verification for eligible employees in compliance with federal requirements.
• Maintain accurate data entry in applicant tracking systems (ATS), HR systems, and onboarding platforms.
• Assist with resolving onboarding issues or documentation discrepancies.
• Provide general administrative support related to the onboarding process as needed.