Job Details

District Manager in Training (DMT)

A Plus Automotive was founded in 2019 with a clear vision: to build a profitable business by creating a positive employee experience, so that every team member is passionate about delivering a customer experience that exceeds expectations. We are seeking a District Manager in Training (DMT) who is ready to grow into a multi-unit leadership role and help drive that vision forward.

This is a hands-on leadership development role. Candidates will be required to learn our POS system, processes, and operations by running a store for 36 months. During this time, you will demonstrate your ability to lead a team, deliver results, and develop your replacement. Promotion to a District Manager role is earned by proving you can successfully operate a location, build a strong team, and consistently deliver performance.

Key responsibilities include performing all General Manager duties while in training, ensuring all locations open on time and operate until scheduled closing, are properly staffed for business needs, including key roles (e.g., inspectors in NC locations), and monitor and manage daily KPIs, including mid-day (1 PM) performance checks to ensure pacing toward goals. You will also adjust operations as needed to improve performance and control labor, send a daily recap email summarizing challenges addressed, opportunities identified and action plans created, wins achieved, submit a weekly goal improvement plan, act as a leader and motivator, maintaining a high level of energy, positivity, and engagement, hold team members accountable, recognize strong performance, address missed expectations through coaching and corrective action, handle escalated customer concerns, claims, and warranties over $100, complete and manage all Personal Action Forms (PAFs) for employee changes, recruit, hire, and continuously build a strong talent pipeline, manage customer feedback and online reviews, responding professionally and taking action when needed, verify payroll accuracy weekly (Thursday): ensure timecards, breaks, and employee data are correct, manage inventory and approve orders within budget, maintain strong communication by responding to emails with professionalism and detail, build bench strength through cross-training and succession planning, support and promote company initiatives, contests, and incentives, and ensure all administrative tasks (payroll, bonuses, new hires, PAFs) are completed by Monday at 8 AM.

Expectations include working 5 days/55 hours per week in-store, while remaining engaged and available as needed, leading by example and building a team that enjoys their work and takes pride in performance, increasing sales, controlling costs, and driving profitability, teaching, training, coaching, and motivating teams to achieve bonuses, delegating effectively and following up to ensure execution, delivering consistent performance management, and ensuring an outstanding customer and employee experience.

Core strengths include strong leadership and conflict resolution skills, ability to listen, coach, and develop others, self-motivated with the ability to work independently, high level of accountability for people, performance, and results, and strong communication and computer skills (Excel, email, text, Zoom).

Primary focus includes delivering an exceptional employee and customer experience, recruiting and staffing for growth while maintaining labor control, training and enforcing adherence to processes and procedures, preventing and resolving customer issues and damage claims, achieving KPI targets: sales, customer count, payroll cost, profitability, and maintaining a safe work environment for employees and customers.

Secondary focus includes facility and equipment maintenance, store appearance and curb appeal, recruiting and hiring, fleet account growth and management, and completion of online training.

What success looks like for the company includes increased profitability and growth, lower turnover and stronger leadership retention, increased customer count. For teammates, it includes more promotion opportunities, performance-based raises and bonuses, job stability and career growth. For customers, it includes consistent, high-quality service and trust that A Plus Automotive will always do the right thing.

When expectations are not met for the company, it includes lost business and declining performance, increased turnover and poor morale. For teammates, it includes fewer growth and earning opportunities and less enjoyable work environment. For customers, it includes reduced trust and satisfaction, longer wait times and inconsistent service.

This role is designed for individuals who want more than just a jobyou want to make an impact, develop people, and grow a business. Advancement to District Manager requires successfully running a store during training, training and developing a capable replacement, and demonstrating strong leadership and consistent results. If you're ready to take ownership, lead from the front, and build something meaningful, we want to hear from you.