Job Details

A company is looking for a Senior Instructional Designer, Customer Education.Key ResponsibilitiesDesign and develop educational content and courses for Harvey Academy, including e-learning modules and instructional videosProduce high-quality instructional videos and collaborate with the Video Content Creator for consistency in educational materialsAnalyze learner feedback and content analytics to refine courses and improve the overall learner experienceRequired Qualifications5+ years of experience in instructional design or educational content development for technical SaaS productsProven experience in video production, including scripting, filming, and editing educational contentDeep familiarity with adult learning theories and instructional design frameworksHands-on experience with LMS platforms and e-learning authoring toolsBonus: A degree in Instructional Design, Educational Technology, or a related field