Napa Auto Parts - - Responsibilities: Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales).; Relates to all technical customer support activities within the business, call center, field, and business processing.; Performs various business support activities including identifying, enhancing, and following specific processes and procedures to maximize the efficiency of the business.; Serves as a Subject Matter Expert on one or more technical products.; Proactively generates sales by actively promoting Motions products to existing customers.