Job Details

Position Summary

We are seeking an organized and proactive Sales Support Specialist to assist the sales team with operational processes, vendor coordination, pricing management, and system upkeep. This in-office role requires proficiency in CRM and ERP systems, strong communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Manage and update sales activities, support requests, and customer data within CRM systems.

• Assist with e-commerce transactions and maintain accurate product listings.

• Update and manage pricing and product information in business management systems.

• Generate reports and maintain accurate records to support sales forecasting and planning.

• Track and respond to internal deal support requests.

• Communicate with vendors to gather pricing, availability, and product specifications.

• Provide sales team with relevant documentation such as product guides or technical sheets.

• Support vendor negotiations and ensure promotional pricing is implemented accurately.

• Research market trends and competitor pricing.

• Assist in identifying cost-saving opportunities and support procurement decisions.

• Maintain clean and current data across platforms and systems.

• Prioritize tasks to meet deadlines and support timely sales activities.

• Collaborate cross-functionally with departments such as purchasing, marketing, and customer service.

Qualifications:

• Experience in sales support, administrative, or operations roles.

• Familiarity with CRM, ERP, and e-commerce platforms is a plus.

• Strong communication and organizational skills.

• Ability to manage multiple projects and adapt to a fast-paced environment.

• Detail-oriented with a focus on data accuracy and process improvement.

• Team player with a proactive and solution-oriented mindset.