Job Details

A company is looking for a Call Center Scheduler to manage incoming calls and appointment scheduling for clinic locations.Key ResponsibilitiesAnswer and greet patients over the phone, scheduling appointments and orienting them to servicesDocument patient demographic and insurance information accurately in the Vision systemVerify insurance pre-certification requirements and initiate the referral process as neededRequired QualificationsHigh School graduate with formal training from a vocational school or equivalent1+ years of experience in a call center or centralized scheduling settingKnowledge of general medical terminology and managed care functionsWorking knowledge of electronic health records (EHR), Vision system, and MS Office