Job Details

Overview

United Community is looking for Special Assets Administrative Support Specialist I to support and perform administrative duties relating to Special Assets Management. Play an active role in the department to minimize loss to the bank.

What You'll Do

• Assist with various projects and maintain records on departmental trends.
• Provide administrative support to Special Assets Management personnel.
• Handle incoming inquiries related to Special Assets Management with minimal supervision.
• Maintain files on property taxes and communicate with tax service providers.
• Review and prepare invoices for payment; review and pay property taxes.
• Compile and maintain information on spreadsheets regarding unpaid taxes, appraisal orders, etc.
• Maintain past due queues and transfer loans into Special Assets Management, including coding systems.
• Correspond with various departments for loan booking and transfers.
• Order supplies for the department.
• Order flood certifications, title updates, and appraisals on Special Asset loans.
• Book closing packages and loan payments.
• Research taxes, deed information, property records, and other real estate-related data online.
• Serve as backup for Loss Mitigation support specialist administrative duties.

• High school diploma or equivalent.
• Minimum of 3 years' experience in a credit-related position preferred.
• Good telephone and customer service skills.
• Strong communication and public relations skills.
• Proficient in Microsoft Excel, Word, PowerPoint, and Access.
• Ability to operate standard office equipment.
• Detail-oriented with strong documentation knowledge.
• General knowledge of legal documentation and real estate document perfection.
• Solid understanding of financial institution policies and procedures.
• Ability to multitask and meet deadlines.
• Ability to learn Navigator, Director, Shaw, and other operating systems used by Special Assets Management and Loss Mitigation.
• Completion of all required compliance training, including Bank Secrecy Act/anti-money laundering training.

• Strong documentation knowledge.
• Familiarity with real estate and legal documentation processes.

• Must be able to pass a background & credit check.
• This is a full-time, on-site position.

• Non-Exempt