Job Details

LaSalle Network is partnering with a leading provider in vehicle collision repair to hire a motivated and detail-oriented Call Center Specialist. This is a permanent, fully remote opportunity supporting a high-volume customer experience team. Being bilingual in English and Spanish is a strong plus and will be highly valued in this Call Center Specialist role.

Hours for this Call Center Specialist position are 10:30 a.m.-7 p.m. CT, with one Saturday per month from 8 a.m.-12 p.m. CT.

Call Center Specialist Responsibilities:
• Schedule customers for collision repair and estimate appointments
• Handle inbound and outbound customer communications professionally
• Assist with rental reservations and tow scheduling
• Prioritize and manage daily tasks efficiently in a fast-paced environment
• Demonstrate empathy, confidence and strong communication in every interaction
• Respond to inquiries and resolve customer issues with accuracy
• Multitask across multiple communication channels
• Follow department processes to maintain productivity and work quality
• Maintain company-issued equipment and report issues promptly
• Ensure customer and company information remains confidential
• Perform additional duties as assigned

Call Center Specialist Requirements:
• Prior work-from-home experience
• Bilingual in English and Spanish is a major plus
• High school diploma or GED required
• Ability to work rotating Saturdays (overtime eligible)
• Reliable and stable internet connection suitable for remote work

If you feel you meet these qualifications, please apply today!

Compensation: $17.50 - $18.00/hr + bonus potential

Benefits: include medical, dental, and vision insurance

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.