Job Details

Quality Assurance Supervisor

Summary/Purpose

The Quality Supervisor provides hands-on leadership to a team of Quality Technicians and Specialists across multiple shifts. This role ensures product quality, drives continuous improvement initiatives, andstrengthens JASC's quality culture to meet customer and operational excellence targets in a high-growth, state-of-the-art manufacturing environment.

Essential Duties and Accountabilities:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily.

• Lead and coach a team of Quality Technicians and Specialists, setting clear expectations and holding the team accountable for results.
• Oversee inspection, testing, and auditing activities to ensure compliance with IATF 16949, ISO 14001, and customer-specific requirements.
• Facilitate problem-solving using structured methods such as 5-Why, Fishbone, and statistical analysis to address root causes and prevent recurrence.
• Manage layered process audits (LPA) and ensure timely closure of findings.
• Partner with manufacturing, engineering, and maintenance teams to resolve abnormality conditions and implement change point controls.
• Identify training needs and provide skill development plans for quality staff.
• Lead continuous improvement activities (Kaizen events) to reduce scrap, improve tool life, and eliminate quality-related downtime.
• Ensure compliance with safety, environmental, and company policies.
• Support launch readiness for new products as part of JASC's $50M expansion, including customer readiness reviews, control plan updates, and capability studies.
• Analyze quality metrics and prepare reports for management review.
• Collaborate with suppliers and customers to address external quality concerns.
• Other duties as assigned by management

Supervisory Responsibilities:

• This position has supervisory responsibilities.

Job Knowledge, Skills and Abilities:

The requirements listed below are representative of the knowledge, skill and/or ability required.

• Strong knowledge of GD&T, mechanical blueprints, inspection/testing equipment, and quality assurance systems
• Experience with machining processes (i.e., cutting tools, material machining, etc.), heat treat principles and metallurgical testing
• Proficient with statistical and problem-solving tools (SPC, MSA, capability studies)
• Solid understanding of lean manufacturing principles and error-proofing techniques
• Hands-on experience in conducting internal and external audits.
• Strong interpersonal and communication skills; proven ability to influence cross-functional teams.
• Ability to motivate, inspire and lead their team; willingness to support their team members on all shifts when necessary
• Experience with IATF16949 and ISO 14001 as a foundational principle of operations; Able to learn to operate and maintain various equipment at an acceptable level with emphasis on quality, IATF16949 standard, ISO14001 standard, safety/environmental, 5S and productivity.

Education and Experience:

• Associate's degree in quality, Engineering, or related field; Bachelor's degree preferred.
• 5+ years of supervisory experience in a quality role, manufacturing environment preferred.

Work Environment/Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work shift as assigned and overtime is required, as needed.
• Will be required to do the following throughout the shift: standing, bending, pushing, pulling, reaching above and below shoulders, moving left to right repetitively, grasping, and fine finger dexterity.
• May be required to lift during shift up to 40 lbs.
• Specific vision abilities required with this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The performance of this position requires exposure to manufacturing areas which require the use of personal protective equipment such as steel-toed shoes, safety glasses with side shields.