Job Details

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Job Type: Full-Time, Hourly
Starting Pay Range: $20 - $22 / hour
Working Hours: Monday - Friday, 8 AM - 5 PM
Location: Greenville, SC 29615??

Minimum Experience:

• At least one year of experience producing written content that informs, builds trust, and supports conversion across email, blog, and web platforms.

Work Environment:

• Office Setting, on-site
• Moderate to High Paced Work
• Team Environment
• B2C and B2B Company, Family Owned
• ~ 100 Employees, one location
  

Who We Are and What We Do

Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customer service. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement partsall while contributing to a more sustainable future through remanufacturing.

Guided by the vision "CARE. SERVE. RESTORE.", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in-house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five-star reputation in the world of automotive and appliance circuit board remanufacturing.

You can learn more about our products and who we are at: www.circuitboardmedics.com

About the Role

At Circuit Board Medics, we believe every customer interaction shapes our reputation. Were seeking a Marketing Communications Specialist to strengthen our online presence through engagement with customers across platforms in a way that reflects company values and builds trust.

In this role, you will be responsible for creating clear, accurate, and informative communication across customer-facing channels. Your primary focus will be producing content that informs, builds trust, and supports conversion across email, blog, and web platforms. You will also play a key part in managing day-to-day customer interactions through social media and other online channels, ensuring timely, professional, and helpful responses.

Key Responsibilities

• Write and manage email marketing campaigns
• Produce blog content that supports SEO and customer education
• Create content that effectively communicates technical information to customers in a way that is easy to understand
• Write and refine website copy, including product descriptions and landing pages
• Manage and respond to social media comments, messages, and customer interactions
• Engage with customers across platforms in a way that reflects company values and builds trust
• Collaborate with internal teams (Customer Support, R&D, Production) to ensure accuracy of messaging
• Maintain consistency in tone, clarity, and brand voice across all written content

Beyond day-to-day maintenance, this role is expected to identify opportunities for improvement actively as you learn more about our company.

What Success Looks Like

Success is not measured by follower counts or social media growth alone, but by the quality, accuracy, and usefulness of the content we produce.

• Content is clear, accurate, and easy for customers to understand
• Increased engagement on emails and social platforms
• Reduced confusion in customer inquiries
• Consistent, professional brand voice across all channels

Qualifications

Required

• Strong writing, editing, and proofreading skills
• Ability to explain technical concepts clearly to non-technical audiences
• High attention to detail and accuracy
• Strong communication and responsiveness

Preferred

• Experience with social media platforms
• Familiarity with SEO writing principles
• Experience managing social media accounts in a business setting
• Basic understanding of automotive or technical products
• An interest in automotive and/or remanufacturing

Benefits

• Health Insurance - eligible 1st of the month after hire
• Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance
• Paid time off - 2 weeks per year
• Paid holidays - 8 days per year
• Stable Hours - Monday - Friday, days
• 401(k) with company matching
• Parental time-off
• Adoption benefits
• Casual dress code
• Branded clothing allowance
• Free fruit
• Social outings

What can you expect during the application process?

1. Start by applying online through our website or Indeed paying close attention to our custom application questions. We want to get to know YOU!
2. Complete two assessments emailed to you with Circuit Board Medics Application in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments, which may require use of a computer..
3. Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will be sent an additional request for a writing sample.
4. Once writing sample is received, if we are interested in moving forward with an interview, you will receive a phone call within 1 week for next steps.
   

**Circuit Board Medics does require passing a Background Check and Drug Screening as terms of employment.

Need Help?

If you need any help along the way, you can reach us at ...@circuitboardmedics.com

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