Job Details

Humana - - Responsibilities: Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.; Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.; Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.; Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.; Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.