Job Details

Description

Who we are

Founded in 1999, Quantum Health is a privately-owned, independent healthcare navigation organization. As the company that invented healthcare navigation, Quantum Health continues to set the standard and, in 2025, acquired the leading healthcaretechnology company, Embold Health. This further strengthens the AI and provider search capabilities, guiding members to the right care. Together, the teams lead the industry in healthcare navigation, simplifying care journeys, improving outcomes, and controlling rising costs for organizations of all sizes. This role supports the Embold Health division.

We're committed to building diverse and inclusive teams across our organization, so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

About the role

The Benefits Solutions Lead (Employer Segment) will be a strategic bridge-builder to sit at the intersection of our customers and our builders. In this role, you will translate the complex needs of the employer benefits market into actionable insights. You aren't just identifying what the market wants; you are collaborating with Executive Leadership and Engineering to determine what is feasible, scalable, value-creating, and strategically aligned with our long-term vision.

Location: This position may work remotely anywhere in the United States of America.

What you'll do (Essential Responsibilities)

• Market-to-Product Synthesis: Act as the "voice of the employer" within the internal product organization. You will take market needs, objections, and trends and synthesize them into structured recommendations for the collective roadmap.
• Collaborative Roadmap Contribution: Work as a key stakeholder alongside Engineering and Executive leadership to prioritize new features. Your role is to provide the market evidence and business case that informs our shared development priorities.
• Solution Engineering (GTM Support): Partner with the Employer Go-To-Market teams as the subject matter expert in high-level prospect meetings. You will handle deep-tier technical questions regarding plan design, alternative funding, and benefits integration.
• Business Case Advocacy: For every proposed "pivot" or "new option," you will develop the supporting business case-evaluating the market opportunity and revenue impact to help the Technical teams understand the why behind the what.
• Cross-Functional Liaison: Serve as the "connective tissue" between Sales, Actuarial/Legal, and Engineering to ensure that what we promise in the field is technically viable and operationally sound.
• The Collaboration Model
• With Sales: You are the technical closer and the active listener in the room seeking feedback and objections.
• With Engineering: You are the advocate for the user, providing clarity and context for the roadmap without overstepping into technical architecture.
• With Leadership: You are a strategic advisor, providing the data necessary to make "build vs. buy," "go vs. no-go," and "prioritize this vs. that" decisions.
• All other duties as assigned.

What you'll bring (Qualifications)

• Experience: 8+ Years in Health Benefits/Insurance: Specifically looking for experience in Alternative Funding (Self-insurance, Captives, Level-funded, or RBP) with deep understanding of the "math" of a health plan.
• Benefits Fluency: Deep knowledge of the employer benefits landscape (ERISA, self-funding, TPA operations, etc.).
• Structured Thinking: Ability to turn messy, anecdotal feedback from a sales call into a structured "Problem Statement" with solution structure and attendant business case justification to multiple stakeholder groups including leadership, engineering, sales, and marketing.
• Solution Mentality: Take "no" or "I wish it did X" from the field and transform those objections into viable product features or new plan options.
• Diplomacy & Influence: Proven ability to influence roadmap decisions through data and relationship-building rather than "top-down" mandates.
• Analytical Rigor: Proficiency in building ROI models and business cases for new product initiatives.
• Hybrid Role History: Proven track record in a role that sat between Sales/Consulting and Product/Operations (e.g., former Sales Engineer, Benefit Consultant, or Case Manager).
• Business Case Development: Experience creating ROI models or formal "Product Opportunity Gap" analyses to justify shifting development resources.
• Underwriting/Actuarial Literacy: They don't need to be an Actuary, but they must understand key cost of care levers and how these levers are delivered to employers.
• Executive Presence: Comfortable presenting to C-suite stakeholders (both internal and external) and defending a "no" when a market request doesn't align with the business case.
• Active Listening: The ability to hear a "customer complaint" and diagnose it as either a training issue (Sales) or a functional issue (Product).

#LI-AK1

#LI-Remote

What's in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.