Swift Transportation - - Responsibilities: Provide drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time; Respond to drivers needs and questions regarding schedule, loads, paperwork etc.; Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork; Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery; Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations