Job Details

PROJECT COORDINATOR I

Location; Remote, US (Eastern time zone preferred)

JOB DESCRIPTION

The Project Coordinator provides coordination and administrative support for the enterprise AI Use Case intake and review process. This role works under theguidance of the AI Platform team and the AI Use Case Committee to help schedule meetings, track requests, maintain documentation, and support communication between business requestors and review teams.

KEY RESPONSIBILITIES

• Assist with intake and tracking of AI use case submissions.
• Schedule meetings and send agendas, materials, and reminders.
• Take notes and capture action items during review meetings.
• Update ServiceNow records and basic tracking logs.
• Respond to routine process questions using documented guidance.
• Route complex questions to senior team members or subject matter experts.
• Provide status updates and follow up reminders as directed.

• 3 years of experience in an administrative, coordination, or support role.
• Experience working with calendars, meetings, and documentation.
• Proficiency with Microsoft 365 tools (Outlook, Teams, Word, Excel).
• Ability to follow defined processes and instructions.
• Demonstrates clear, professional, and respectful communication in written and verbal interactions with stakeholders at all levels in the organization.

• Organization: Keeps tasks, meetings, and records well organized.
• Communication: Clear, professional written and verbal communication.
• Process Awareness: Follows established procedures and templates.
• Collaboration: Works effectively with diverse teams and stakeholders.
• Reliability: Dependable, detail oriented, and responsive to direction.

• Experience with AI is a plus
• Experience with ServiceNow is a plus.