Job Details

Sealed Air Corporation - - Responsibilities: Build relationships with key customers and utilize that relationship to manage requests from the customer for mutual benefit.; Handle all incoming communications dealing with Customers' needs and expectations in line with procedures, and according to departmental KPIs.; Act as a point of reference for the Sales Teams for all issues relating to the order process and distribution.; Attend meetings to identify ways we can improve the service we offer to both internal and external Customers and to communicate Customer Service KPIs and strategy.; Record, take ownership and resolve Customer complaints in line with company KPI's.