Zaxby's - - Responsibilities: Oversee the people, processes, and products required to execute a shift.; Mentor, coach and develop team members and communicate performance concerns to your General Manager.; Prioritize the guest and team member experience and resolve complaints and concerns in friendly and respectful manner.; Communicate shift goals and motivates team members to meet goals and perform to their highest ability level.; Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures.