Job Details

The Scheduler is responsible for efficiently coordinating and maintaining the daily and weekly schedules of hospice clinical staff, ensuring patient needs are met in a timely and compassionate manner. This role requires strong communication skills, excellent attention to detail, and the ability to work in a fast‑paced environment while supporting both patients and clinical teams.

Duties and Responsibilities

Scheduling & Coordination

• Develop, manage, and adjust daily schedules for nurses, aides, social workers, chaplains, and other interdisciplinary team members.
  
  
• Ensure appropriate staffing coverage by matching patient needs with staff skill sets, territory assignments, and visit frequency requirements.
  
  
• Communicate schedule changes promptly to clinical staff, patients, caregivers, and leadership.
  
  
• Coordinate on‑call and weekend schedules as needed.

Patient Care Support

• Enter new admissions, visit requests, and clinical orders into the scheduling system accurately and promptly.
  
  
• Prioritize urgent or same‑day visit requests based on patient condition and regulatory requirements.
  
  
• Collaborate with the clinical team to ensure continuity of care and adherence to care plans.

Communication & Documentation

• Maintain accurate and timely schedule records within the EMR.
  
  
• Serve as the primary point of contact for scheduling‑related inquiries from staff, patients, and families.
  
  
• Notify leadership of trends, gaps, or issues related to staffing or coverage.

Operational Support

• Monitor daily workflow to ensure compliance with hospice regulatory standards and internal policies.
  
  
• Support on‑call staff with updates and changes during evenings or weekends if part of the assigned rotation.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Previous scheduling experience in healthcare, hospice, or home health strongly preferred.
• Experience with EMR systems and scheduling software is a plus.

Why Join Patriot Healthcare?

✔ A team-first culture that values your expertise and input
✔ Supportive leadership and clear communication
✔ Flexible Scheduling
✔ Competitive Pay
✔ 401(k) Retirement Plan with 4% Company Matching to secure your future
✔ Company Paid Life Insurance with options for additional Life Insurance
✔ Mileage Reimbursement (for qualifying positions)
✔ Perks at Work Discount Program
✔ Comprehensive Health, Dental, and Vision Insurance
✔ Flexible Spending and Health Savings Accounts
✔A generous time-off package of 15 days of Paid Time Off (PTO) and holidays to rest and recharge (additional PTO days added with accumulative years of service)
✔ Wellness & Discount Programs to help you lead a healthy and balanced life