Job Details

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Greenville, SC office. Our position is for 25-28 hours per week, 4 days per week at $20.75 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

Job Responsibilities

• The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as Social Media Marketing, new client prospecting, tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business. The job responsibilities of an assistant at Tom James are:
• Social Media Marketing
• LinkedIn Prospecting
• ZoomInfo
• Online Networking
• Brand Creation
• Prepares necessary aspects for each day's client visits
• Preps clothing to be delivered
• Locates necessary client information (A/R balances, sales sheet)
• Updates sales materials regarding fabrics/options
• Coordinates and maintains all client orders/files
• Delivers client communication such as:
• Setting up appointments
• Communicating about orders
• Scheduling deliveries
• Sending reminders
• Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals
• Supports the sales efforts of the sales professional
• Manages daily calendar
• Organizes inventory
• Prospects new clients using internet and social media applications
• Enters referrals into CRM
• Sends introductory and promotional messages
• Creates call lists/hot lists
• Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)
• Pursues efficiencies for processes and communication to make the sales process more efficient
• Picks up and delivers client items as needed
• Maintains a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift up to 20 lbs.
• Valid Driver's License requires (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.