Job Details

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Office Administrator supports the daily administrative and operational functions of the office. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Essential Duties & Responsibilities:

• Service as the primary contact for incoming office phone calls and customer inquiries.
• Process customer payments, assist with billing inquiries, and processes check scanning and bank deposits.
• Support the Scheduling Coordinator as needed with service call scheduling.
• Coordinate and schedule fire alarm inspections and maintain related documentation.
• Send inspection reports to customers and close completed inspection tickets.
• Update and maintain required state compliance and inspection reporting systems.
• Ensure customers billed for inspections are scheduled and receiving services accordingly.
• Maintain accurate and up-to-date customer account records, including contact and billing information.
• Process account cancellations and assist customers with administrative request such as tax forms and insurance certificates.
• Assist other departments as needed
• Assists with projects and event support
• Perform other duties assigned by management.

• Two (2) years of related administrative, office or clerical experience
• Advanced proficiency with Microsoft Office Suite including Excel, Word and PowerPoint
• Experience with Excel and be comfortable with managing excel generated reports
• Excellent time management skills with a proven ability to meet deadlines.
• Notary Public certification is a plus but not required.
• Experience in office setting

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees