Job Details

Remote Role: Schedule: Would prefer someone to work Wed - Sun, 40 hours a week (weekend availability is 100% required). EST hours/timezone **not looking for a call center background** You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within DoorDash. You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis. Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent. You will be an active contributor to helping launch new pilot initiatives, as we test and build this business. Preferred Qualifications: - excellent verbal communication - attention to detail - ability to adapt to changing contexts - last-hour logistics or delivery customer service experience Nice to have: - experience with Slack - bilingual in Spanish