Job Details

Description

• Are you passionate about making a positive impact on people's lives?
• Do you have experience in customer service?
• Are you interested in learning a new industry with paid training?
• Do you enjoy working in diverse locations?
• Are you seeking career advancement opportunities?
• Would you thrive in an open office environment?

As a Customer Service Advocate, you'll be the first point of contact for customers, shaping their experience and supporting them when they need financial assistance. No finance background necessary - just your commitment to outstanding customer satisfaction, and we will guide you on the rest!

In this role, you can expect to:

• Deliver exceptional customer service both over the phone and in person.
• Promote new and ongoing customer business.
• Assist in preparing and processing loans and income tax returns.

We offer:

• Comprehensive training program, with pay increase incentives, featuring both hands-on and online components. We are focused on helping you succeed in your role.
• An OUTSTANDING benefits package including medical insurance (low employee cost), dental, life insurance, short-and long-term disability, profit sharing, a 401k plan with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential - earn a monthly bonus when your team meets branch goals!
• Community Involvement - We pride ourselves on being active members of our community, contributing to charities, local food banks, and educational initiatives.
• Opportunities for Growth - We are dedicated to nurturing our employees' skills and providing a clear path for their career progression.

For over 65 years, we have been a trusted leader in the financial services sector, offering safe installment loans and income tax preparation to our communities. With conveniently located branches and dedicated staff, we prioritize personal service and building trust with our customers. At Security Finance, we believe in being valuable community members, assisting neighbors in need, and treating our customers with the utmost respect.

Ready to start your journey? Apply today!