Job Details

Join Big Lots as a Part-Time Customer Service Representative! We are looking for enthusiastic and motivated individuals to help us deliver essential products at fantastic values to our communities.

Position Summary:

As a key member of our store team, you will play a crucial role in providing outstanding customer service. Your main responsibilities will include:

• Welcoming customers with a friendly attitude and assisting them in finding what they need.
• Completing transactions accurately while ensuring a smooth checkout experience.
• Answering customer questions regarding in-store products and services.
• Receiving and unloading merchandise from delivery trucks.
• Organizing and stocking merchandise on the sales floor.
• Maintaining a clean and inviting shopping environment.
• Monitoring customer activity to ensure a safe and secure store atmosphere.
• Performing additional tasks as needed to support effective store operations.

Position Requirements:

Education: High school diploma or equivalent preferred. Must be able to follow directions and interpret retail operation documents.

Experience: Previous experience in retail, hospitality, restaurant, grocery, or drug store preferred.

Physical Requirements: Must be able to lift up to 50lbs, engage in frequent walking, standing, kneeling, and other physical activities as needed.

Availability: Flexible schedule required, including days, evenings, weekends, and holidays.

Skills and Competencies: Strong customer focus, attention to detail, organizational skills, effective communication, problem-solving abilities, and the ability to build relationships.

Working Conditions:

Work in a retail store environment, with extended periods of standing and tasks that may involve lifting merchandise and moving displays. Exposure to varying temperatures while unloading trailers and occasional use of ladders.

Big Lots is an Equal Opportunity Employer. We encourage all applicants to review their rights under federal employment laws by consulting the Know Your Rights notice provided by the Department of Labor.