Job Details

Responsible for providing support for all mortgage loan processing activities. Collects and verifies necessary information and prepares documents for underwriting and closing review. Communicates loan status to all involved parties including Members, Team Members, Attorneys, and Real Estate Agents.

Starting Hourly Rate: 25.00 per hour
ESSENTIAL FUNCTIONS

• Provides exceptional member service and acts as liaison to request required documentation from applicants and follow up on missing items.
• Reviews preliminary documents to determine qualification for portfolio and investor products.
• Communicates loan program features and benefits to members.
• Provides members with timely and periodic status updates on their loan application.
• Orders any necessary information such as appraisal, title, flood certs, verifications, insurance, etc.
• Reads, understands, and interprets basic real estate contracts and language.
• Coordinates activities with underwriters, attorneys, real estate agents and members.
• Reviews information for completeness and accuracy. Clarifies missing or questionable information. Follows up with members on outstanding documents. Ensures that all necessary items are available for underwriting. Tracks development of information to ensure compliance with underwriting guidelines and resolves conditions of underwriting. Compiles documents and enters data into mortgage loan origination system for assessment. Submits loan for final approval.
• Assures that all member files are complete and in compliance with regulatory agencies and internal policies and investor guidelines.
• Communicates the status of loans to members and prepares any other miscellaneous correspondence and records as required.
• Resolves or refers requests and problems promptly and courteously. Answers member loan questions regarding the process of approval.
• Keeps management informed of area activities and of any significant problems.
• Stays informed of changes in lending standards, related legal requirements and trends in real estate.
• Promotes and establishes strong, positive, and productive working relationships within the organization through commitment to the company's purpose, mission and core values.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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