Job Details

About Harvest Hope Food Bank

Embark on a fulfilling journey at Harvest Hope Food Bank, where your talents play a vital role in our mission to end hunger. As the largest hunger-relief organization in South Carolina, serving 20 counties, we annually distribute 30 million pounds of food across the Midlands, Pee Dee, and Upstate regions. Our dynamic nonprofit values innovation, collaboration, and diversity, offering a uniquely rewarding experience for employees dedicated to making a meaningful difference in their communities. Join our dedicated team in building a hunger-free tomorrow through active engagement with nearly 400 partner agencies. Together, we strive to address food insecurity and positively impact lives across the state.

Position Overview

The receptionist will greet and provide direction and information to clients, visitors, and other guests of the organization.

Essential Duties and Responsibilities

• Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location.
• Supports assigned department by handling administrative tasks as assigned by department head.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs branch administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Other duties as assigned.

HHFB Team Member Accountabilities

• Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
• Displays a desire to work with culturally diverse populations using a compassionate, collaborative, and respectful approach.
• Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
• Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents, or accidents immediately.
• Acknowledges that HHFB team members are considered emergency responders and may be called in to perform regular or emergent duties in instances of a federal, state or locally declared emergency.

Position Requirements

• High school diploma or equivalent required; 2-year degree preferred.
• Two years of experience in an administrative role.
• Excellent verbal communication skills.
• Ability to handle multiple projects simultaneously with frequent interruptions.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Ability to engage and direct volunteers.

Physical Requirements and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks outlined in this job description.

This position is primarily set in an office environment. The position requires prolonged periods of sitting. Occasionally, this role is required to respond to organizational needs outside of normal working hours.

Harvest Hope Food Bank is an equal opportunity employer. Our goal is to attract, develop, retain and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.