Job Details

Napa Auto Parts - - Responsibilities: Respond to customer inquiries via telephone, fax, email, or walk-in; provide quotes and take customer orders.; Serve as a Subject Matter Expert on one or more technical products.; Proactively generate sales by promoting Motion's products to existing customers.; Maintain effective relationships with current and potential customers and ensure timely resolution of queries.; Assist less experienced Customer Service Representatives with addressing customer needs; provide coaching as needed.