Job Details

The Scheduler is responsible for efficiently coordinating and maintaining the daily and weekly schedules of hospice clinical staff, ensuring patient needs are met in a timely and compassionate manner. This role requires strong communication skills, excellent attention to detail, and the ability to work in a fast paced environment while supporting both patients and clinical teams.

** Duties and Responsibilities**

Scheduling & Coordination

• Develop, manage, and adjust daily schedules for nurses, aides, social workers, chaplains, and other interdisciplinary team members.

• Ensure appropriate staffing coverage by matching patient needs with staff skill sets, territory assignments, and visit frequency requirements.

• Communicate schedule changes promptly to clinical staff, patients, caregivers, and leadership.

• Coordinate on call and weekend schedules as needed.

Patient Care Support

• Enter new admissions, visit requests, and clinical orders into the scheduling system accurately and promptly.

• Prioritize urgent or same day visit requests based on patient condition and regulatory requirements.

• Collaborate with the clinical team to ensure continuity of care and adherence to care plans.

Communication & Documentation

• Maintain accurate and timely schedule records within the EMR.

• Serve as the primary point of contact for scheduling related inquiries from staff, patients, and families.

• Notify leadership of trends, gaps, or issues related to staffing or coverage.

Operational Support

• Monitor daily workflow to ensure compliance with hospice regulatory standards and internal policies.

• Support on call staff with updates and changes during evenings or weekends if part of the assigned rotation.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Previous scheduling experience in healthcare, hospice, or home health strongly preferred.
• Experience with EMR systems and scheduling software is a plus.

Why Join Patriot Healthcare?

A team-first culture that values your expertise and input
Supportive leadership and clear communication
Flexible Scheduling
Competitive Pay
401(k) Retirement Plan with 4% Company Matching to secure your future
Company Paid Life Insurance with options for additional Life Insurance
Mileage Reimbursement (for qualifying positions)
Perks at Work Discount Program
Comprehensive _Health, Dental, and Vision Insurance
_ Flexible Spending and Health Savings Accounts
A generous time-off package of 15 days of Paid Time Off (PTO) and holidays to rest and recharge (additional PTO days added with accumulative years of service)
Wellness & Discount Programs to help you lead a healthy and balanced life