Job Details

Position:
Warehouse Supervisor

Location:

Greer, SC

Job Id:
102

# of Openings:
1

SUMMARY
This NARMD Manager role works to ensure quality handling of all products, medical devices, and pharmaceuticals, their movement internally, and their preparation/packing for outbound orders. The primary purpose is to oversee all SOPs/Work Instructions and maintain inventory accuracy and the utilization of FEFO to ensure the customer and regulatory requirements are met.

ESSENTIAL RESPONSIBILITIES
This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed.

• Directly supervise all associates assigned to the NARMD team (NARMD/Temps/Clients)
• Train/coach/develop NARMD team members, ensuring safety, cross-training, and coverage. (receiving, picking, packing, shipping, assembly)
• Utilize internal reports and the team's ability to help plan for, request, and train additional short-term support.
• Understands, adheres to, and enforces all regulatory policies that ensure NARMD meets all standards from DEA, DHEC, BOP, NABP, SOX, FDA, and our customers/vendors.
• Support all readiness plans for all audits/inspections from various regulatory agencies.
• Support CAPA, NC, and Complaint investigations.
• Know/understand NARMD unique inventory including but not limited to UOMs, unpack/repack, expiration dating, lots, serial numbers, new product lines, and new assembly builds.
• Know/understand the handling requirements for medical devices, pharmaceuticals, refrigerated items, climate control items, and class drugs.
• Ensure that all SOPs and work instructions are followed by NARMD team members.
• Know/understand the related receiving/pick/pack/shipping processing requirements for NARMD customers. (DAPA/DHS/DLA)
• Know/understand the quality process's associated with receiving, assembly orders, and KPIs.
• Cooperate with other NARMD departments and all other NARMD associates to provide "Internal Customer" support, as required.
• Ensure NARMD is represented on the NAR safety team and that all safety audits for NARMD are completed on time.
• Support current and help development KPIs to help drive growth internally and share a realistic picture externally.
• Inventory management ensuring cycle counts are completed on demand/reconciled, old stock worked, customer reported shortages/overages, and destruction orders processed.
• Other duties as assigned.

SUPPLEMENTAL RESPONSIBILITIES

• Completes any other duties and/or projects assigned by leadership.
• Manage department activity efficiency to ensure sufficient resources are available and premium/overtime work is minimized.
• After 1 year of handling pharmaceuticals, study for and take the Certified Designated Representative test for FL and CA.

ACCOUNTABILITY

• Supervise and develop NARMD associates (including temps and client staff), ensuring safe, cross-trained coverage across receiving, picking, packing, shipping, and assembly operations.
• Ensure full regulatory compliance by understanding, enforcing, and maintaining standards required by (DEA), (DHEC), (BOP), (NABP), (FDA), and (SOX), as well as all customer and vendor requirements.
• Oversee inventory integrity, including cycle counts, reconciliations, lot/serial and expiration controls, regulated product handling, and discrepancy resolution.
• Drive operational performance through SOP adherence, quality process oversight, KPI management, workforce planning, and cross-functional collaboration.

AUTHORITY

• Supervise and develop NARMD associates (including temps and client staff), ensuring safe, cross-trained coverage across receiving, picking, packing, shipping, and assembly operations.

QUALIFICATIONS
Education

• Bachelor's degree in business and/or related field preferred

Competency and Skills

• Demonstrated knowledge and basic experience in MS Excel spreadsheet creation and interpretation is preferred; previous material handling duties/responsibilities are required.

Experience

• Three years minimum in a supervisory role in a product warehouse/production/assembly environment.

DEMANDS
Time and Availability

• Must be able to work normal or extended work hours.

• Occasionally may have to work extended hours on the weekends.

Travel

• Ability to travel long distances by car and airplane.

• Ability to be absent from home for multiple days at a time and multiple times per year to support any warehouse processing/shipping/freight-related issues that may require troubleshooting and resolution on behalf of external customers and our company.

Physical

• The physical demands described here are representative of those that must be met by a typical office employee to perform the essential functions of this job successfully.

• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Ability to lift to 50+ pounds frequently.

• Personal tasks are completed in both office and warehouse/assembly environments.

• Ability to use a computer, including visual acuity and hand-eye coordination.

• Ability to perform standard body movements:

• Frequently sitting at a desk and using a computer keyboard.

• Occasional bending, squatting, stooping, and reaching.

Environment

• Ability to tolerate operations and warehouse noise.

DISCLAIMERS
AAP/EEO Statement

NAR Medical Depot, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to these characteristics. Discrimination of any type will not be tolerated.

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