Job Details

Patient Access Rep I - REMOTE - (Must Reside in FL)

Job Category: Patient Access

Supervisor: Stephanie Garcia Herreros

Requisition Number: PATIE002336

Posted: January 20, 2026

Full-Time

Remote

REMOTE - Florida Temple Terrace, FL 33617, USA

Pay or shift range: $18 to $22 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Job Details

Description

In this role you will:

Be responsible for scheduling appointment for all FOI patients in an accurate, professional manner.

Key Responsibilities:

• Register all new patients in the computer system by obtaining patient demographics and insurance information.
• Schedule appointments according to patient need and physician protocol.
• Handle request for add-on appointment immediately according to physician protocols.
• Update established patients insurance as needed.
• Verify all established patients personal information & insurance information as needed
• Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute
• All other duties as assigned.

About You:

• High School Diploma
• 2 year experience in a medical environment
• Excellent customer service and communication skills.
• Able to multi-task and handle high volume of calls.
• Intermediate data entry skills

We Would Love It If You Also Had:

• High volume call center experience
• Athena EMR experience

At FOI our goal is to provide our patients with world-class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

What we offer:

• Full time opportunities available, with room for career growth and advancement.
• Excellent job security and stability, to promote an optimal work life balance.
• Be part of this dynamic and growing high level Clinic Services Team!