Job Details

Now Hiring: Administrative Support Specialist
Pay Rate: $19.48 per hour
Schedule: 37.5 hours per week

We are seeking a detail-oriented and customer-focused Administrative Support Specialist to support daily office operations and assist with fiscal and case management activities. This role serves as the front-line contact for the office and plays a key part in ensuring timely coordination of services.
Key Responsibilities

• Serve as the primary front-line customer service representative by answering phones, greeting visitors, processing incoming mail, and providing general information about agency programs
• Complete fiscal activities including creating shopping carts/authorizations, emailing purchase orders, documenting goods receipts, and processing invoices in compliance with agency policies
• Review monthly Quality Assurance Open Encumbrance reports and follow up with vendors/service providers to confirm receipt of goods and services
• Schedule appointments with service providers and notify consumers using their preferred method of contact
• Provide administrative support including assembling and maintaining case files, document preparation, photocopying, faxing, and filing
• Assist counselors with scheduling meetings and coordinating consumer appointments
• Participate in weekly caseload management meetings
• Maintain professional relationships with vendors and service providers to ensure timely service coordination
• Manage office supply inventory, including ordering and stocking supplies
• Perform additional duties as assigned

Minimum Qualifications

• High school diploma and at least one year of relevant administrative experience
• A bachelor's degree may substitute for required related work experience

Additional Requirements

• A copy of transcripts may be uploaded during the application process
• Upon hire, official college transcript(s) or diploma(s) must be provided for any degree obtained
• Failure to provide official documentation may result in disqualification or termination

If you are organized, dependable, and thrive in a structured office environment, we encourage you to apply today.

Pay Details: $19.48 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.