Bon Secours Mercy Health - - 1 St Francis Drive - Responsibilities: Provides support to the patient including, but not limited to, care and comfort, personal care and hygiene, toileting, and mobility.; Creates a safe environment for patients.; Acts as liaison between patient and nurse to report changes or concerns.; Provides high-level customer service to all patients, patient's family, visitors and all employees.; Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.