Job Details

Job Description - Program Manager (Contract-to-Hire)

Pay Rate: $22/hr

Contract Length: 1 year (CTH)

Openings: 1

Location: Remote (must be able to work Pacific hours)

Work Hours: 9:00 a.m. - 5:00 p.m. PT

Position Overview

The Program Manager will oversee multiple projects within Network Services, ensuring quality delivery, adherence to timelines, and alignment with business objectives. This role manages 8-10 active projects concurrently and supports both internal and external meetings, helping drive communication, planning, and workflow efficiency.

The individual will play a key role in network services operations for the California market, including KPI/MBO monitoring, contract implementation, provider communications, and collaboration with cross-functional teams.

Key Responsibilities

• Lead functional teams and manage 8-10 active projects with ontime and onbudget delivery.
• Anticipate project needs and proactively develop solutions to avoid delays.
• Support and participate in internal and external project and working group meetings:
  • Identify key issues
  • Set agendas
  • Organize scheduling
  • Ensure team deliverables are prepared
• Coordinate internal stakeholder input on provider and ancillary network additions.
• Communicate directly with providers, facilities, and regional leadership within the California market.
• Provide expertise and guidance on complex or critical project issues, utilizing strong problemsolving abilities.
• Maintain a strong understanding of California Network Services functions, including contracting, credentialing, claims, network engagement, and provider data integrity.
• Perform complex conceptual analyses and review work completed by others, offering recommendations for improvement.
• Forecast and plan project and resource requirements.
• Communicate explanations and insights on complex topics to various stakeholders.
• Maintain and update program documentation, shared drives, and team sites.
• Identify program issues or resource gaps and facilitate resolutions.
• Manage relationships with thirdparty vendors and ensure service-level agreements (SLAs) are met.
• Participate in user acceptance testing (UAT) for system enhancements and workflow improvements (e.g., Salesforce, Smartsheet).
• Inspire and motivate team members to maintain high engagement and performance.

Required Experience & Qualifications

• 4-5 years of project management experience
• Strong project leadership and organizational skills
• Comfortable managing multiple projects simultaneously
• Excellent communication and stakeholder management abilities
• Ability to work independently while coordinating with crossfunctional teams
• Experience with workflow tools and project reporting systems (e.g., Salesforce, Smartsheet)

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.