Job Details

REMOTE CUSTOMER SERVICE REP Opportunity.

Temporary FT up to 6 months or longer depending on need.

Looking for representatives in Alabama, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, North Carolina

This program requires US Citizenship, must beclearable

Position Details:

• Pay Rate / Range:_______$14-15/ hr_________________

Customer Service Representative- Call Center Remote- Emergency Relief Efforts

JOB RESPONSIBILITIES:

• Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions.
• Accesses, reads, interpret, and perform some updates to customer's data element in various on-line systems.
• Performs accurately all data entry functions to reflect customer activity/transactions.
• Answers customer questions with proper usage of client approved scripts.
• Assists customers in problem resolution, as needed.
• Assists customers in the enrollment processes.
• Responds to customer phone inquiries in a prompt, courteous, professional an concise manner.
• Documents all customer encounters in appropriate databases
• Performs other duties as may be assigned by management.

EDUCATION/EXPERIENCE: High school diploma, GED, or equivalent
certification; background in health care, human services, or call center customer service

The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions.

• Benefits (Regular, Full Time Employees):
  1. Medical, Dental, and Vision offerings
  2. Weekly Direct Deposit
  3. Paid Holidays and Personal Time Off
  4. 401(k) with match
  5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
  6. Pre-Paid Legal and Employee Assistance Programs
  7. Northwest Federal Credit Union Membership
  8. BB&T @ Work Program

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans